Hospitals and health systems can acquire advanced health IT, but adoption by clinical and operational staff remains the core barrier to realizing benefits, says Steven Travers, vice president and CIO at Broward Health. Travers, who holds a PhD in business administration, warns that electronic health records and other innovations mean little if clinicians and frontline workers don’t use them; successful deployment requires aligning technology with workflows, leadership support, training and measurable incentives.
The article highlights implications for AI: clinical decision-support, predictive analytics and automation face the same adoption hurdles and add concerns about trust, transparency, liability and integration with EHRs. Organizations need governance, clinician-centered design, clear performance metrics and sustained training to demonstrate safety and ROI. Without targeted change management and operational alignment, AI investments risk underuse and limited patient impact.
